Key Responsibilities

• Supervise and lead a team of Billing Specialists, managing workloads, delegating tasks, providing ongoing training, and supporting performance evaluations to ensure accurate, efficient billing operations.
• Oversee daily billing activities, ensuring invoices are processed accurately, on time, and in full compliance with client billing guidelines and firm policies.
• Serve as the primary escalation point for complex billing issues, collaborating with Billing Managers, Billing Attorneys, and local office leadership to resolve discrepancies and ensure client satisfaction.
• Partner with the e-billing team to address invoice rejections, disputes, and setup challenges, ensuring timely implementation and compliance for new e-billing clients.
• Perform high-level billing tasks, including prebill edits and generating complex invoices in Aderant/Prebill Viewer when escalated by attorneys or specialists.
• Drive process improvements and operational efficiency, recommending automation, enhancing workflow accuracy, preparing ad-hoc billing reports, and maintaining strong relationships with attorneys, clients, and firm leadership.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.